Returning Merchandise 

Please contact us for authorisation to return any items, if you ship items to us that are unauthorised we cannot accept any responsibilities for those items and cannot offer any due care. We will accept merchandise for return that was purchased from Wired R/C  within 7 days of receipt, there is a 10% restocking fee for returns. The merchandise must be in new and unused condition and in its original packaging.  We do not accept returns via COD or billed to Wired R/C in any way.

If by error we have sent you an item which was not what you had ordered, we will be happy to replace it for you. Again the item must be returned in new and unused condition and in its original packaging. Do not use the product if it is not what you ordered unless you intend to keep it.

Do not under any circumstances return an item without first getting authorisation from Wired R/C

Defective Returns

If upon receipt of a product you find it to be defective please contact Wired R/C for return authorisation.

If you receive a kit which is missing parts you must contact the manufacturer directly for replacement parts.

Once the item has been used you must refer to the manufacturers warranty. The manufacturer, not Wired R/C, is responsible for all manufacturing defects and liabilities.

Damaged Goods

All items are inspected and carefully packed before sending. If you receive a  package that has been damaged in any way during shipment you will need to follow this up with the delivery agent. Wired R/C recommends good are insured prior to shipment.